All orders placed on our website are shipped with Australia Post or Startrack.
If your order was successfully placed on our website before 5am AEST then your order will be shipped out on the same day.
If your order was successfully placed on our website after 5am AEST you order will be shipped the next business day after your order was placed.
Orders placed on our website are typically shipped from our warehouse in NSW.
Unfortunately, we can't offer a Click and Collect option. All orders are shipped out.
To estimate your delivery time frame please use the Australia Post website and enter the shipping postcode as 2164. Link to postage delivery times: Australia Post
Once you place your order you will be notified by email that you order was successful.
When you order is shipped you will be notified by email. This email will include a tracking number which you can click to track the progress of your delivery.
To receive notifications to your phone click on 'View Your Order' and will be taken to a summary of your order. You can then select 'Track with Shop' and add in your phone number. You will be sent a text message with a link to download the Shop app which will track your order and send you notifications.
If you notice any errors in your order please notify us immediately so that we can attempt to correct any errors.
If you have any questions, concerns or comments regarding our Shipping Policy please get in touch with us via the details below or via our Contact page on our website.
